Malaysia government through the National Automotive Policy (NAP 2014) & Malaysia Automotive Institute (MAI) have always placed a high emphasis to improve and enhance the services in the automotive ecosystem for the benefits of the public. The NAP 2014 focuses to give consumers greater benefits that include costs transparency, enhanced level of repair and services with proper procedures and qualification of mechanics, spare parts standardization, insurance coverage and others.
Part of the initiatives taken by MAI for the automotive aftermarket is to support the car workshop to be more competitive, proficient and customer-centric. The existing of CarBengkel app for workshop enables workshop to compete in term of competitive pricing, fast service, better customer service as well as retention and transparency.
CarBengkel apps provides a competitive solution to their automotive needs. The public will benefit from CarBengkel app for car owners, through the most reasonably priced services and repair as well as having the platform to request for quotation for any services and/or repair for their vehicle. The public too can benefit from the convenient of having their car being picked up for servicing or repair.
CarBengkel will also enable new car buyer to view and book through his/her handphone, the schedule of their next service to maintain its manufacturer’s warranty as well as view the cost of service. Every car buyer should know the cost and also the frequency for their warranty service maintenance. Through CarBengkel, new car buyer will be reminded of their compulsory service to maintain their car warranty. It is their vision to further improve the cost of car ownership, reduce the cost of car maintenance and make it more convenient for customer to attend to their car servicing and repair needs.